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Transformers Planet X PX-03 Neptune Sludge [SOLD OUT] $99.99
by Richard Stangl Date Added: Thursday 02 March, 2017
This is not a review for Neptune, it's a review for YaHobby.com.

However reputable they once were they're currently not a credible retailer. I ordered a Planet X Neptune a couple months ago and apparently it was out of stock, even though there was no indication of this at the time. Even now you can purchase one-go ahead, add it to your cart and try to buy it. If you don't notice the SOLD OUT in the title (added after my encounter with them) you'd never know they don't have any in stock.

I waited a few weeks for my order to stop "processing" and sent a few emails but never got a response. Finally I sent a complaint through Paypal to no response. After a month I filed a claim and after the required ten days I got a refund through Paypal. I received no response from YaHobby at any time besides some automated emails. Eventually my order was deleted from the site (without any notice) and the SOLD OUT was added to the title of this listing. I'm pretty sure that was an automated response to my paypal claim. I'm pretty sure no one is monitoring this site or at least their email accounts. As far as I can tell there have been no product updates on the site since the beginning of November.

Maybe I'm wrong and there was a misunderstanding in which case I'd like an explanatory email and an apology. But I'm not holding my breath.

Rating: 1 of 5 Stars! [1 of 5 Stars!]

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